Terms of Service

Laila Tours Terms and Conditions

Rates and Taxes

All rates are net and quoted in US Dollar, inclusive of service charge. However, Laila Tours & Travel reserves the right to amend all prices. Final prices will be advised at the time of booking and these prices are then guaranteed against surcharges.


Payments & Deposits

50% Deposit to be received 60 days prior to arrival date and full payment to be received 30 days prior to arrival date. If payment is not received by the due date, Laila Tours & Travel reserves the right to treat the booking as cancelled by the client. Payment may be affected by bank draft transfer to the following:


Bank Account Details:

Bank of Palestine P.L.C. – Bethlehem Branch
Bank No..: 89
Bank Branch No.: 450
Swift Code: PALSPS 22
Account No.: 384990
IBAN No.: PS56PALS045003849900013000000 (USD)

TEL.: +972-02-2756300
Fax: +972-02-2765517
E-mail: info@bankofpalestine.com


USD: Citi Bank N.A.       SWIFT: CITIUS33
EUR: Deutsche Bank AG     SWIFT: DEUTDEFF


Cancellation Policy

Group Cancellation fees will be applicable as follows:

  • Any cancellation 60 days prior group arrival, no cancellation fees will apply.
  • Any cancellation before 21-30 days prior group arrival, %50 cancellation fees will apply.
  • Any cancellation during the last three weeks of arrival full cancellation fees will apply.
  • Any traveller cancellation travelling with a scheduled group during the last 2 weeks of arrival full cancellation fee will apply.

Individuals Cancellation

Any cancellation during 48 hours prior arrival, full cancellation fees will apply.



There will be no refund for any portion of a packaged program not used by the client. In the unlikely event if the supplier not providing booked services and where a refund is due, the refund must be claimed within four weeks of the return date of travel.



Laila Tours & Travel acting only in the capacity as agent for transportation companies, hotel, car operators and all other contractors will not be held responsible for any loss, damage, accidents, change of schedule, or other irregularities caused or arising from circumstances beyond our control.



Booking accommodation, ground services and facilities are all subject to availability, it will be checked at the time of confirmation.
-Our hotels have the following arrangements:
Check-in time: 14:00 hours
Check-out: 12:00 hours